I was gifted a cat tree for Christmas 2021 and after a little more than a year of constant, daily use by my 2 dainty yet uncoordinated cats, the bed scratching posts got a bit wobbly. It was super easy to reach out to customer service for replacements. They had me send the link of the product I had with a screenshot circling exactly what I needed. They gave me the product number, the price and directions on exactly how to order. Shipping took a little longer than I was hoping (blame Amazon for catering to instant gratification) but within 2 weeks I had exactly what I needed and the cat tree is essentially brand new again. My girls are happy, and I sleep better knowing they won't lose balance and fall.

The cat bed is sturdy and comfortable. Cats love it!

Our cat loves being up high and this tree is perfect. Very low profile so it fits nicely in the corner by the window. Adjustable height means it will fit in almost any room, we have high ceilings and this has tons of height to spare.

Things to watch out for...
We have ours on hard wood flooring so we keep having to straighten it out. It would work great on carpet but we'll have to put a non slip something underneath.
Our cat LOVES it which means the carpet covering isn't actually lasting very long. Underneath is heavy cardboard so we will have to re-cover it with sisal rope soon or it will be ruined. Not a problem, it's easy to do with a staple gun and I routinely replace rope on our other trees. She has very sharp claws and loves scratching!
Our first one was so good we bought a second one for another room.

Very nice and solid. My daughter's cat loved the gift.

This cat tree is so easy to build and amazingly gorgeous. Seriously nicer than the people's furniture in the house. My favorite thing about this is that it's wood and all of the fabric components are velcro'd on and can be washed if they get dirty. I will never buy a carpeted cat tree again! The cats all love this and it's so easy to clean. (Photo is from the side with the kids all around it)

Our cats love this cat scratching sticker. Plus such a nice bonus. We are very happy with this purchase.

I'm a fan of this brand - their service and their products. Won't buy cat towers for anywhere else!

got this because I love it more than I wanted it for the cats, but they love it too. It is unique in its design and gives them different ways to climb and jump. This unique cat tree is definitely a must have.

I love this product. Easy to assemble. powerful.

my kids love it

Pawz Road overlook Wooden Multi-level Cat Tower

Good size, reasonable price, cute design, my bunny loves to wiggle the brush part too.

Super cute and our cats love it! It’s nice that it doesn’t look a standard run-of-the -mill scratching post!

Very easy to assemble, cute and durable. My cat lay on a large mushroom and attacked other mushrooms from above. he likes.

I love the cat tree I purchased from Pawz Road, AND when I asked for an additional part for it (my cat loves the tree so much I was worried she would wear one of the parts out, so far so good), the customer service was fantastic, and the cost very reasonable. I would never hesitate to order a Pawz Road product ever - SO GOOD.